|FOR IMMEDIATE RELEASE
Friday, Feb. 13, 2015
|BY THE NUMBERS: OPEN ENROLLMENT FOR HEALTH INSURANCE|
|Since Open Enrollment for the Health Insurance Marketplace began on November 15, about 10 million people have explored their options, learned about the financial assistance available, and signed up for or renewed a health plan that meets their needs and fits their budget. Consumers heard about the Marketplace by talking with friends, from TV and radio advertisements, and in the news. They learned that this year’s Marketplace was fueled by more competition and offered more options. When they needed advice, navigators, assistors, and volunteers have been ready to answer their questions. Text messages, emails, and phone calls provided important deadline reminders. And when they were ready to sign up, an updated and more streamlined website, the Marketplace Call Center, and in-person assistance at enrollment events across the country have made it as easy as possible for them to do so.This fact sheet provides a point-in-time estimate as of February 11 of the many numbers behind the 2015 Open Enrollment period.10 million The number of Americans who have already made getting health care a
priority and signed up for or been automatically renewed for
2015 Marketplace coverage.$268 The average monthly tax credit for people who qualify for financial
assistance in the 37 states using Healthcare.gov through January 30.87% The percentage of Marketplace consumers who qualified for tax credits to
make their monthly premiums more affordable in the first two months of
open enrollment.25% The increase in issuers competing for business in the 2015 Marketplace as
compared to last year.
40 The average number of plans consumers can choose from this year.
1.86 million The largest number of users on one day to HealthCare.gov.
76 to 16 The reduction in the number of screens on HealthCare.gov that typical
14.2 million Total calls answered at the Marketplace call center during this Open
200+ Languages in which consumer assistance is provided at the
5,000+ Local outreach events conducted in Federally Facilitated Marketplace states
420+ Calls, videos, interviews, TV, and radio interviews from the President, Vice
34% Percentage of consumers who visited HealthCare.gov through a mobile
12% Percentage of consumers who signed up for coverage at HealthCare.gov on
60% Percentage of consumers who visited CuidadodeSalud.gov through a mobile
814 million The number of impressions garnered by the #GetCovered social media
15.9 million Total text messages sent by HealthCare.gov to consumers interested in
1.3 billion Impressions garnered from our “Join the Millions” television and radio
12.9 million Phone calls from the Marketplace Call Center placed to remind consumers to
23,000+ Certified application counselors, navigators and in-person assisters
74,000+ Agents and brokers on the ground in communities across the nation
1,565 National, state and local partners helping to communicate information about
5,500+ Faith leaders who promoted health insurance enrollment within their
20,000+ Number of letters written to the President thanking him for the Affordable
10 Number of letter-writers who shared stories of how the Affordable Care Act
1,049 People who shared their story through the “Share Your Story” tool and are
Less than three days remain before the end of Open Enrollment. If people without insurance don’t sign up by February 15, they may have to wait another year to get coverage.
Help is available. We’re working to meet consumers where they are, whether that’s online, over the phone or in person.
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U.S. Department of Health and Human Services (HHS), 200 Independence Avenue, SW 6th Floor Room 647-D, Washington, DC 20201 United States