Our Commitment

At Osborn & Associates, our passion is providing you affordable insurance solutions and quality service. We make the process of navigating the options and finding the products most suitable to you a simple and convenient process. Our 30 years of helping protect clients and pairing them with the right companies at the lowest price is why you should work with us.Allowing us to do the work for you and help you find the right insurance will save you time and money. We will be here to serve you through the process and by your side when you have questions or need to make a change. Let us give you the peace of mind that you deserve by trusting us for your insurance needs.

This Commitment Means We Shall:

  • Work with you to identify and deliver the insurance solutions that are right for you.
  • Guide you through the process with prompt responses.
  • Help you solve problems related to the products we offer.
  • Explain the coverage options available to you, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide a full service to our agents, offering any or all of the following: emergency phone numbers, Internet account access, e-mail, and all additional access to company support.
  • Use our experience and multiple company relationships to customize your portfolio as needed.
  • Commit ourselves to continuing education, compliance protocol, legislative advocacy, and information on market trends so we may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, and we ask that you let us know if we fail to meet our commitment, so we may take corrective action and better serve your needs.